Below you will find the people who are accountable for different aspects of the company, which is who you should go to for specific escalations. Note that the person accountable may have delegated specific things to a DRI. Not everything in the company is listed here but if you ask the person who is accountable they should be able to direct you to the right place:
- Executive Team – CEO
- Strategy – CEO
- IT Security – CTO
- Privacy & Compliance – CTO
- Internal Tooling – CTO
- Hiring – Director of People Operations
- Spending – VP Finance
- Finance & Business Processes – VP Finance
- Compensation – Director of People Operations
- Performance Review & Performance process – Director of People Operations
- Individual performance reviews – Line Managers
- Retreat, Meetups, Culture Initiatives – Director of People Operations
- Employment HR Policies, processes & procedures – Director of People Operations
- Project delivery outcomes – Director of Engineering
- Project delivery issues – Director of Engineering
- Product Roadmap – Director of Product
- Product Team, tools, processes – Director of Product
- Account Management Processes – Commercial Director
- Sales tools, processes & methodologies – Commercial Director
- Engineering – Director of Engineering
- Scrum Masters – Director of Engineering