Privacy of user & customer data

We take the privacy of our users and customers data very seriously. A breach of our privacy policy or standards is a serious offence. All employees, contractors and partners of Human Made should be familiar with our privacy policy.

If you know of or suspect a privacy breach across any of our products, services or client sites which we host or maintain then you must disclose it to Tom, Noel or Joe.

When a privacy incident happens we follow this procedure:

  1. Notify the affected parties as soon as possible.
  2. Fix the issue that lead to the breach.
  3. Produce a post-mortem of the incident detailing:
    • What went wrong.
    • What we did to fix it.
    • How we are going to protect against something similar happening in the future.