We’re thrilled to have you on board as a brand new member of the Human Made team. Over the coming days and weeks you’ll come to learn more about who we are and how we work. The handbook is your go-to place for all things Human Made, but you can also ask questions of your trial buddy or any other human at the company.
If you think something is missing from the handbook, please let us have your ideas in
#company-handbook in Slack. This is a living document that evolves as we evolve as a company. It does not form part of your contract of employment.
Your first week will be all about getting you settled in at Human Made. If you’ve already been on a trial you’ll already be familiar with some of our processes and some of the team. But now it’s time to get you properly embedded.
1. Check in with your manager
When you join the company you’ll be assigned a manager. This is usually someone in the same functional role as you (Sales, Accounts, Engineer, PM, etc). Your manager should ping you on Slack to arrange a call but, if they don’t, don’t be afraid to get in touch with them. You will have an onboarding call with People Ops, but your manager will help orient you with team-specific tools and can help you with work-related questions.
2. Get your email address
We will set you up with an
@humanmade.com email address. You will also have a
@hmn.md alias (and probably
@altis-dxp.com), so you can send and receive from that address too. Once you have your email address you should:
- Turn on Two-factor Authentication (2FA) for your email.
- Set up your email signature: ping
#marketing-brandingon Slack, they’ll send you an email you can copy-paste the signature from and then edit it.
- Ensure you have a Gravatar set up for your email
@humanmade.comaddress and aliases.
- Update your Slack profile with your new email address. If you haven’t already, you should also turn on Two-factor Authentication for Slack.
For the protection of our employees and our clients, it’s crucial that you take security seriously. Here’s where to get started with security at Human Made:
- Make sure you read our handbook page on security and follow our policy. Please report any deviations for things that are not possible. If you’re confused about anything ask your buddy for help or refer to the Help! page.
4. Access all the things
We have lots of tools and accounts which we use for both internal and external projects. You should have invites to these in your Gmail and there is a checklist with them all in humaans. If you need any further assistance, you can ask
The handbook contains a complete list of tools that we use regularly at Human Made. Your manager or people buddy should be able to give you access to any that you need.
5. Fill in your Humaans Profile
We use Humaans to store your employment data and documentation. You will receive an email inviting you to fill out your profile, if you have any problems filling out the information required, or have not received an invite, ask Leyla or Siobhan in
Once your profile is complete you can begin using it to add holiday requests. Please see our Holiday Policy to read more.
6. Read the manual
Take some time to read the rest of the staff handbook and make sure you understand it. If there is anything you are not sure about please ask your buddy, team admin, or someone else on the team. It’s important that you read the entire handbook and you should do so by the end of your first week.
When you have read and understood the handbook, please visit this page and click the Confirm button. By clicking the button, you are telling us that you have read and understood the handbook, and are familiar with the HR policies. We will notify you if we make any changes to our policies.
7. Tell us all about yourself
Our employee database is called 🔒 Facts. It’s where we store lots of useful facts about all of our humans. It’s a useful tool for getting to know one another in a remote company. Once you’re all set up on all of our accounts, please fill in the extra fields in Humaans to tell us more about yourself including your bio. The people team will use this info to complete your Facts profile.