Help!

If you need some help, here’s who to ask:

words with a hashtag indicate a room in Slack (e.g. #general)

    • Administration & payroll – Zoe or Daisy in #company-admin (N.B. UK employees – questions about PAYE deductions should be directed to HMRC)
    • US payroll questions Zoe in #us-employees
    • Other HR questions (e.g. CharlieHR) #company-people
    • Need a new phone/laptop https://handbook.hmn.md/working-here/hr-policies/expenses-policy/expenses-backlog/
    • Expenses (reimbursable) – Zoe in #company-admin
    • Expenses (on your company credit card) Daisy in #company-credit-cards
    • Booking travel – Daisy in #company-admin
    • Can I attend and/or speak at a WordCamp/conference? Tom and Zoe in #company-admin
    • Retreat Daisy in #retreat
    • Google Drive/Team Drives Tom in #company-admin
    • Server-related problems – 1) #servers 2) Joe H
    • Setting up your proxy – 1) #servers 2) Joe H
    • If a site has gone down – 1) #servers 2) Joe H
    • Technical support – #general or #company-tech-support
    • Programming-related questions – #dev
    • HR problems – 1) team lead 2) Siobhan
    • Issues with another employee – 1) team lead 2) Tom
    • Personal problems affecting work – 1) team lead 2) Tom
    • Potential new hires – 1) #company-hiring 2) Tom
    • Client problems – 1) PM on project 2) Ant or Tom
    • Contributing to OS – Jenny W
    • Speaking mentorship – Jenny W and/or #public-speaking
    • Products (Happytables, Nomadbase etc) – Noel
    • New client enquiries – Ant
    • Sponsoring an event – Tom, Siobhan, or Jenny W
    • 1Password: locked out of account Daisy in #company-admin (backup: Zoe, Siobhan, Tom, Joe H or Noel)
    • 1Password: need access to a vault if it’s a client vault, the PM for the project (failing that ask any of the six 1Password admins above ^ in #company-admin)

Anything missing? Add it to the list!