The CEO is accountable for Human Made’s strategic direction and effective operation. You lead the executive team in setting the direction, defining what success looks like and following through on it. The role has six areas of accountability.
Setting Strategy and Direction
You lead the executive team in setting clear long-term goals for the markets we serve, what we offer, the experience we give clients and the reputation we want to build. You make the strategic trade-offs and explain the priorities and reasoning across the company so teams can use them in their own decisions.
Building and leading an effective executive team
You recruit and lead the executive team, keep its members engaged and aligned on priorities, and hold them accountable for performance and behaviour. You make clear who owns decisions and help leaders resolve issues that cross teams or need escalation. Executive team members are responsible for putting those priorities into practice and modelling our values with their teams.
Upholding our values and role-modelling all of our behaviours
As the most senior person in the company, you are responsible for building the company culture in a way that is in alignment with our company values and behaviours. You will be a role model for everyone in the company, but particularly for those in leadership roles. You are responsible for holding the executive team and other leaders accountable for their behaviour and performance to ensure they contribute to and enhance Human Made’s culture.
Allocating resources across the company
You make the final decisions on how budgets are allocated across the company. You work with the executive team to direct people, budget and investment towards the agreed priorities and give teams the resources they need to deliver.
Identifying and mitigating risk
You work with the executive team to identify significant risks early, make sure each has an owner and agree how to address it. You follow up on whether the response is working and get involved where the risk needs a company-level decision.
Representing the company externally
You are accountable for Human Made’s external reputation. You represent the company with clients, partners, peers and the wider communities we’re part of, including through marketing and public events. You bring our values to those relationships.
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